Churn risk
Trigger: Cadence break detected
A regular skips their usual rhythm Atlas catches it and nudges them back.
Example send
"It’s been 3 weeks. Here’s 15% off your favourite, on us."
Automated Messaging · Atlas AI
Right message.
Right guest. Right time.
Atlas reaches out via email and SMS the moment guest behaviour calls for it and when timing matters, you can launch a one-click send to a segment Atlas already knows is right. No generic broadcasts. No marketing-speak. Just personal notes that land and bring people back.
Email + SMSBehaviour-triggered onlyGDPR-safe by default
Live outboundAtlas · today
We miss you 🤍
2m agoEmail · To: Guest #412
It's been 3 weeks. Here's 15% off your favourite Truffle Pasta on us.
Happy Birthday, Sarah
18m agoSMS · To: Guest #1,089
A free dessert is waiting whenever you stop by this weekend.
You just hit £500 lifetime
1h agoEmail · To: Guest #247
Thank you for being a regular. Here’s something special, on the house.
3 messages sent today0 unsubscribes
2
Channels
Email + SMS from one brain
4
Smart triggers
churn · birthday · milestone · welcome
0
Manual effort
fully automated once set up
100%
GDPR compliant
consent-first, with safeguards
Two channels, one brain
Email and SMS, working from the same guest profile.
Atlas decides which channel fits the moment long-form for milestones, short and direct for time-sensitive nudges and never both for the same trigger.
Email campaigns
Personal, considered, and rendered in your brand voice. Best for win-backs, milestone celebrations, and seasonal moments.
- Templated but fully personalised per guest
- A/B subject lines tested automatically
- Inline tracking opens, clicks, conversions
SMS messaging
Short. Personal. Immediate. Best for time-sensitive nudges, table follow-ups, and same-day offers that earn a reply.
- Sub-160 character templates, optimised for read rate
- Reply-aware Atlas threads two-way conversations
- Send-time tuned to each guest’s past activity
Smart triggers
Atlas only messages when it actually matters.
Four behaviour-driven triggers each based on a real signal from your guests, not a calendar.
Birthday greeting
Trigger: Birthday this week
Personal, warm, and timed to land before the celebration plans are made.
Example send
"Happy birthday, Sarah. A free dessert is waiting this weekend."
Spend milestone
Trigger: Hit lifetime threshold
Celebrate the regulars who quietly drive your revenue before they take it for granted.
Example send
"You just hit £500 lifetime. Here’s something special, on the house."
First-visit follow-up
Trigger: 24h after first order
A short, sincere thank-you that makes a first visit feel like the start of a relationship.
Example send
"Thanks for stopping by. Hope to see you again your second drink is on us."
Built-in safeguards
Personal but never pushy.
Every message that goes out passes through six guardrails first.
01
Monthly caps
Hard limit on messages per guest, per month no over-emailing.
02
Cooldown periods
Mandatory rest between messages so triggers don’t stack.
03
Consent-first
Guests opt in. Atlas only messages where consent is on record.
04
GDPR compliant
Data residency, right-to-erasure, and audit trails by default.
05
One-tap unsubscribe
Every message includes an instant, no-questions-asked opt-out.
06
Behaviour-first targeting
No spam blasts. Every send whether automated or one-click is targeted from real guest data.
Get started
Stay in touch.
Without lifting a finger.
Atlas handles the outreach. You handle the food. Personal messages go out automatically and bring guests back, on their own.