What it does
Know what sold, what almost sold, and what caused the difference.
- Triggered by something real
- A signal fires when a guest actually does something — stops visiting, hits a spend milestone, has a birthday coming up — not on a calendar somebody has to keep.
- It sounds like you
- Messages are written against your brand profile, so the tone matches the room rather than reading like a template with your name pasted in.
- It knows when not to send
- Consent, recent contact and per-guest frequency caps are all checked first. A guest who has just heard from you does not hear from you again.
- Measured against what it earned
- A send is only credited with a recovery when the guest actually came back after it, not because an order happened to follow.
See it
Example data
- Stopped visiting12 regulars · last seen 30+ days
A win-back with a personal code for a free starter.
- EmailMon 09:02
- Birthday in 7 days3 guests who opted in
A note and something on the house if they book that week.
- EmailMon 09:02
- Left a 2-star review1 guest · dish-level review
A reply from the owner, before it reaches a public site.
- EmailSun 21:40
- Spend milestone1 guest · messaged 4 days ago
Held back. The guest is inside their contact window.
- HeldSun 18:15
Where it sits
One system, five pillars
Automated messaging is part of revenue & insights.
Know what sold, what almost sold, and what caused the difference. It runs on the same menu, the same tables and the same bill as everything else here — nothing to integrate, nothing to reconcile.
Take the order at the table, the counter or the kerb, and get it to the kitchen.
QR ordering · Digital menus · Live orders · Kitchen display · Guest payments · Dish recommendations · Sage AI waiter
Fill the diary — and give a forgotten table a chance to be sold again.
Bookings & events
Cost the menu on what you are actually paying for the food.
Stock & purchase orders
Compare what you ordered, what arrived, and what you were billed for.
Supplier control
Build the rota, publish it once, and know who did what on the floor.
Team & shifts